What to ask
Ringing A.P Town
We don't have a phone number for this one yet. Their website may have one.
1A Bucknell Street, Newtown, NSW, 2042
25 things nobody has checked here yet. You don't have to ask all of them. Pick the ones that matter to your visit, and start with “I've got a few quick access questions, have you got a minute?”
Space
- Can you get in without a step?
- Is there accessible parking?
- Is there an accessible toilet?
- Is there table space a wheelchair fits under?
- Can you reach the toilet without a step?
- Was the accessible toilet clear of storage?
- Are the doorways wide enough for a wheelchair?
- Do you come in the same door as everyone else?
- Is all the seating reachable without a step?
Sensory
- Was it quiet enough to hold a conversation?
- Is there a quieter area, or quieter times?
- Is there a working hearing loop?
- Is there a braille, large-print or audio menu?
- Was the lighting comfortable: bright enough to read and see your way, without harsh glare?
- Is there tactile signage?
- Can you tell the toilet doors apart by touch?
Service
- Did the staff know how to help?
- Are assistance animals welcome?
- Will staff read the menu or describe the plate?
- Does the card terminal have raised buttons?
Site
- Does the website work with a screen reader?
- Is the current menu on the venue's own website?
- Is the online menu real text rather than an image?
- Can you order delivery or takeaway online?
- Can you book a table online?
When you get off the phone
Put what they told you on the venue page. It takes a minute and it means the next person doesn't have to make the same call.
Answer for what you were told rather than what you saw, and say so in the review. A phone answer is worth having and worth labelling.