What to ask
Ringing Ex Services Club
231-243 Anson Street, Orange, NSW, 2800
11 things nobody has checked here yet. You don't have to ask all of them. Pick the ones that matter to your visit, and start with “I've got a few quick access questions, have you got a minute?”
Sensory
- Is there a working hearing loop?
- Is there a braille, large-print or audio menu?
- Is there tactile signage?
- Can you tell the toilet doors apart by touch?
Service
- Are assistance animals welcome?
- Will staff read the menu or describe the plate?
Site
- Does the website work with a screen reader?
- Is the current menu on the venue's own website?
- Is the online menu real text rather than an image?
- Can you order delivery or takeaway online?
- Can you book a table online?
When you get off the phone
Put what they told you on the venue page. It takes a minute and it means the next person doesn't have to make the same call.
Answer for what you were told rather than what you saw, and say so in the review. A phone answer is worth having and worth labelling.