What to ask
Ringing Hansel & Gretel Bakery Co.
We don't have a phone number for this one yet.
118 Summer Street, Orange, NSW, 2800
8 things nobody has checked here yet. You don't have to ask all of them. Pick the ones that matter to your visit, and start with “I've got a few quick access questions, have you got a minute?”
Sensory
- Is there a working hearing loop?
- Is there a braille, large-print or audio menu?
- Is there tactile signage?
Service
- Did the staff know how to help?
- Are assistance animals welcome?
- Will staff read the menu or describe the plate?
- Does the card terminal have raised buttons?
Site
- Does the website work with a screen reader?
When you get off the phone
Put what they told you on the venue page. It takes a minute and it means the next person doesn't have to make the same call.
Answer for what you were told rather than what you saw, and say so in the review. A phone answer is worth having and worth labelling.